Returns & Exchanges
LILYGO® offers a 30-day return window for all electronic components and development boards, provided they are in their original condition and packaging. We are committed to ensuring your hardware projects succeed with high-quality, reliable modules.
Initiate Request
Contact our support team within 30 days of delivery with your order number and a detailed explanation of the reason for the return.
Technical Verification
For functional issues, provide clear photos or videos of the wiring and code environment to help our engineers verify the hardware status.
Package and Ship
Once approved, securely pack the items in their original anti-static packaging and include all accessories before shipping to our designated service center.
Refund Processing
After our quality control team inspects the returned hardware, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing